Privacy Policy
Last updated: November 8, 2025
This Privacy Policy explains the information AlphaCyberOps (“we”, “us”, “our”) collects, how we use it, with whom we disclose it (and how), and the safeguards we apply to protect it.
1) Information We Collect
| Category | Examples | Source |
|---|
| Contact & Business | Name, email, phone, company, job title | Directly from you (forms, email, calls) |
| Project Assets | Logos, brand files, content, product data, credentials (as needed) | You/your vendors during onboarding |
| Usage/Analytics | IP address, device info, pages viewed, referrers, session data, cookies | Automatic collection via cookies/scripts |
| Billing | Billing address, limited payment details (tokenized by PSP) | You; payment service providers |
2) How We Use Information
- Provide, operate, and improve our Services and support.
- Prepare proposals, manage projects, send invoices, and communicate updates.
- Run analytics to understand performance and enhance UX.
- Send marketing communications (you may opt out at any time).
- Ensure security, prevent fraud/abuse, and comply with legal obligations.
3) Disclosure: Who We Share With & Method of Disclosure
We disclose personal information to the following categories of recipients, using secure channels and minimum necessary access:
- Service Providers/Processors (hosting, analytics, CRM, email, payments, advertising platforms). We disclose data via encrypted connections and contractually require appropriate safeguards.
- Business Partners engaged to deliver parts of your project, under confidentiality and data protection terms.
- Legal/Compliance when required by law, court order, or to protect rights, safety, and security.
- Corporate Events (merger, acquisition) where information may be disclosed as part of due diligence/transfer, subject to safeguards.
4) Legal Bases
We rely on consent, contract performance, legitimate interests (e.g., to secure and improve services), and legal obligations, as applicable.
5) International Transfers
Data may be transferred to other countries. Where required, we use lawful transfer mechanisms (e.g., SCCs or equivalent).
6) Retention
We keep information only as long as necessary for the purposes above and applicable laws (e.g., tax/accounting requirements).
7) Your Choices & Rights
- Access, correction, deletion, objection, and portability (subject to law).
- Opt out of marketing by using the unsubscribe link or contacting us.
- Manage cookies via browser settings and our banner (if enabled).
8) Security Practices
- Encryption in transit (HTTPS/TLS) and at rest where supported by our providers.
- Role-based access control, MFA on critical systems, least-privilege principles.
- Vendor due diligence and contractual data-processing safeguards.
- Incident response procedures and user notification where legally required.
9) Children
Our Services are not directed to children under 18. We do not knowingly collect such data.
10) Contact & Grievance Redressal (India)
Data Controller: AlphaCyberOps
Email: privacy@alphacyberops.com
Grievance Officer (India): Name/Title, grievance@alphacyberops.com
This policy is for transparency and does not constitute legal advice.